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The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry
![The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry [1]](https://gomagcdn.ro/domains/editurauniversitara.ro/files/product/original/the-industry-of-smiles-aspects-of-communication-and-practice-in-the-hospitality-industry-1241-822931.jpg "The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry [1]")
ISBN: 978-606-591-813-9
DOI: 10.5682/9786065918139
Anul publicării: 2013
Editia: I
Pagini: 251
Editura: Editura Universitara
Autor: Elena Museanu, Roxana Birsanu, Alexandra Marginean
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Foreword / 5
UNIT 1
Hotel facilities and accommodation / 9
UNIT 2
Transportation / 42
UNIT 3
Dealing with customers / 69
UNIT 4
Careers in tourism / 101
UNIT 5
Travel agencies / 133
UNIT 6
Trends in tourism / 155
UNIT 7
Health and tourism / 176
UNIT 8
Gastronomic tourism / 207
UNIT 9
Tourism and traditions / 227
Bibliography / 249
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