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  4. The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry

Editura Universitara The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry

ISBN: 978-606-591-813-9

DOI: 10.5682/9786065918139

Publisher year: 2013

Edition: I

Pages: 251

Publisher: Editura Universitara

Author: Elena Museanu, Roxana Birsanu, Alexandra Marginean

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Foreword / 5

UNIT 1
Hotel facilities and accommodation / 9

UNIT 2
Transportation / 42

UNIT 3
Dealing with customers / 69

UNIT 4
Careers in tourism / 101

UNIT 5
Travel agencies / 133

UNIT 6
Trends in tourism / 155

UNIT 7
Health and tourism / 176

UNIT 8
Gastronomic tourism / 207

UNIT 9
Tourism and traditions / 227

Bibliography / 249 

ELENA MUSEANU
ROXANA BIRSANU
ALEXANDRA MARGINEAN

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