ISBN: 978-973-749-466-5
Publisher year: 2009
Edition: I
Pages:
Publisher: Editura Universitara
Author: Roxana Elena Stan, Dorina Stănescu, Oana Luminiţa Voicu
Goods and services have experienced over time a whole evolution. They have recorded systematic changes qualitative characteristics have been changed but the technology used to obtain them were recorded and changes their perception of the consumer.
Goods are defined as consumer product (product that meets the needs and desires of the people) the satisfaction obtained targeting both the interests of producers and those of consumers. Goods can be considered both a means of satisfaction of particular needs, desires and aspirations derived from the individual, as a means of production and consumption system derived from capital.
Contemporary Goods are things that take precedence over the value of other features and manifest variable in time, centered on well-defined stages of the production process, life cycle, manifesting in particular depending on the time and place of the act of exchange.
A distinctive feature of contemporary merchandise is customize them according to socio-time environment in which exchange occurs and hence the need to highlight specific features to meet expressed preferences.
Today the term "quality" has become a watchword in all countries. Setting goals is an ongoing concern for quality management organizations, each wanting not only performance but also improve market competitiveness.
To be successful, a company must offer products / services to satisfy a need, a utility to meet customer expectations, comply with national and international standards, to be available at competitive prices.
Knowledge of goods was one of the fundamental needs of contemporary man, who as a consumer or professional, is the ultimate recipient of all economic activities.
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