The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry

The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry

  • Autor:

  • Editura: Editura Universitară

    ISBN: 978-606-591-813-9

    Doi: 10.5682/9786065918139

  • Anul publicării:

    Ediţia: I

    Pagini: 251

000 RON

Disponibilitate: stoc epuizat

Acest produs nu este pe stoc momentan.



Cuprinsul cărţii The Industry of Smiles. Aspects of Communication and Practice in the Hospitality Industry

Foreword / 5

UNIT 1
Hotel facilities and accommodation / 9

UNIT 2
Transportation / 42

UNIT 3
Dealing with customers / 69

UNIT 4
Careers in tourism / 101

UNIT 5
Travel agencies / 133

UNIT 6
Trends in tourism / 155

UNIT 7
Health and tourism / 176

UNIT 8
Gastronomic tourism / 207

UNIT 9
Tourism and traditions / 227

Bibliography / 249 

Despre autor

Alexandra Marginean

Elena Museanu

Roxana Birsanu

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Citatul zilei

Preceptele dreptului sunt: sa traiesti cinstit, sa nu vatami altuia, sa dai fiecaruia ce i se cuvine

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